See why infusion centers prefer Mandolin over Plenful

Mandolin has transformed document intake at Vivo Infusion. Previously, staff processed an average of 250 documents per day manually, with each document taking 20 minutes and up to 3 days to make it into the EHR. With Mandolin’s AI agents, that same workflow now takes just 3 minutes per document, with end-to-end turnaround under 2 hours — a 24x improvement in speed. What once required over 100 full-time staff has become a streamlined, automated process, enabling faster patient starts and a more efficient back office.

Mandolin eliminated a 4-day prescription backlog at Amber Pharmacy by automating intake workflows that previously relied on 2–3 full-time staff. Before go-live, the team processed 200–300 new prescriptions per day manually, spending 10–12 minutes per Rx and struggling to stay ahead. Now, the backlog is zero, and prescriptions are processed in real time — accelerating patient access and freeing up staff to focus on higher-value clinical tasks.

Mandolin’s automation enabled OI Infusion to scale to 4,500+ patients/month while refocusing 13 outsourced roles on complex cases instead of repetitive task. By replacing fragmented, labor-intensive workflows with AI agents, OI streamlined operations, reduced overhead, and accelerated time to therapy — all without increasing headcount.